Customer can cancel their participation 2 weeks before the first day of the event. In case of cancellation, a Credit Voucher at the value of original purchase will be issued for the customer to attend a future event, valid for a period of 1-year from the date of Credit Voucher.
ANT Group FZ LLEwill issue the Credit Voucher in the name of the original customer.
Credit Vouchers cannot be exchanged and only the person whose name appears on the Credit Voucher can avail it. Please allow up to 7 working days from cancellation request to receive the Credit Voucher. A sealed Voucher will be sent to your registered email ID for per usual. You can avail your Voucher by contacting us by mentioning the new event you wish to attend, and the team will process your new booking and revert within 7 working days.
All customers are responsible for being at event location at specified time to attend the event. Failure to do so will not result in a Credit Voucher for future event.
Customer(s) can cancel their order within 24 hours against a full refund. Refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.
There are no refunds for booked and paid tickets after 24 hours from the booking. In case of cancellation after 24 hours, a Credit Voucher in the amount of original purchase will be issued for the customer to use against any other event.
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